Homes and services that make life better
Our Guiding Principles
Our principles are central to what we do and incorporate the importance that we place on people, value and quality.
- Excellence - we will strive for excellence in all that we do
- Customer Service - providing great customer service will be at the heart of our work
- Respect - we will respect the diverse nature of our customers, their individual needs and the communities where they live
- Integrity - we will be open, honest and accountable in all aspects of our work
"To achieve excellence in everything we do"
Our Strategic Objectives
Our strategic objectives have been developed to take account of our mission, vision and guiding principles.
- Achieving Excellence – We will achieve excellence through our people to deliver quality homes and services that are affordable, sustainable and valued by our customers.
- Building Sucess – We recognise we need to be well managed and financially strong to ensure enduring sucess.
- Creating Innovation – We understand the need to use our resources in the best way possible to achieve continuous improvement and deliver responsive services that meet the needs of our tenants.
To view our complete 5-year Business Plan Summary, click here.