Ways to Pay Your Rent

Rental payments are our main source of income. The money received from tenant rents allows us to provide a range of housing services and to maintain and improve our houses and to build new homes.

It is no surprise therefore, that we focus much of our time and effort on making sure all tenants pay their rent and pay on time. It is important to remember that paying your rent on time is a condition of your tenancy and failure to do so can put your tenancy at risk. Your rent together with any Service Charge is payable on a calendar monthly basis and is charged on the 28th of the month. 

We encourage anyone who faces difficulty in keeping up with their payments to contact us as soon as possible. We will be sympathetic to your circumstances and will try to help as much as we can.

We try to make paying rent as easy as possible and offer various Rent Payment Options.

Post office Post Office/Paypoint/ Payzone/ E-Pay Outlet – using your Allpay card. Your nearest outlet can be found on http://allpay.net/outlet
  24/7 Telephone – Allpay on 0844 557 8315. It has secure and authorised payment processing and you can make payments by telephone 24 hours a day, 7 days a week. You must have your Allpay number. 
  Internet – online at www.allpayments.net using your debit or credit card – you must have your Allpay card number.
  Allpay App – Download to make payments by your Android phone. Contact 0844 225 5729 or www.allpay.net
  Cheque/Postal Order – posted to the office and made payable to Cordale Housing Association. Please write your name, address and reference number on the back of your cheque.  We can also take debit and credit card payments at our office.
   Direct Debit - contact us on 01389 721216 to arrange this, having your bank details to hand.


Not sure how much rent you currently owe? Would you like more information on how we set your rent? Having difficulty paying your rent?

Download our helpful guides & policies:

Our Rent and Service Charge Setting Policy

Rent Management Policy

Preventing Rent Arrears and Legal Action

For any concerns or advice regarding your rent payments please contact our office on 01389 721216 or you can contact us via the website here.