The SHR collect a range of financial and performance information about each landlord and the sector as a whole. They use this to monitor and assess landlord performance against the Scottish Social Housing Charter and to decide the level of engagement they need to have with each landlord.
Each year they ask all registered social landlords to send information that shows them how we have performed against the standards and outcomes of the Scottish Social Housing Charter. They use this information to produce reports, for tenants, about our performance. Their reports include the things that tenants told them matter most when it comes to our performance.
To find out more about our performance against the Scottish Social Housing Charter, select our name from the A-Z link here.
To view a copy of our current Charter and histroic Charter Reports please go to the downloads section of the website or click here.
For further information, or should you require any help, please contact our Customer Services Team on 0800 678 1228.