Tier 4 Restrictions and Our Services

Tier 4 Restrictions and Our Services

Date Posted: 20th of November 2020

As of 6pm tonight we move into tier 4. We are pleased to say this has minimal impact on the services we currently provide to you. We’ve put a reminder below about how this affects our services with some specific notes about tier 4

👍We are able to continue to complete emergency and reactive repairs in all tiers (remember safety & social distance measures must be followed)
⛔️ In tier 4 our non safety based planned and cyclical maintenance inside homes has been paused as this is not classed as essential
👍Home visits by staff should only be undertaken if the task is essential and cannot be undertaken remotely (safety & social distance measures must be in place)
⛔️ Our office remains closed with staff working from home
👍Work in our Very Sheltered scheme at Waterside View is essential work and will continue as it has since March
👍Home moves are permitted and contractors (such as removal firms) may assist

We are here to help – call us on 0800 678 1228 with any questions or queries. Stay safe everyone.

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